Skip to main content
 
Select Image

Personal Accounts

From no fee to unlimited transactions, we have great account options to suit the varied needs of our youth to senior members.

 

Find the right bank account for you

Choice - Basic

Designed for members who prefer to pay only for what they use.


No free transactions
Includes a line of credit option, on approval


No monthly fee


PRODUCT & SERVICES BROCHURE

Select Image

Choice - Ridge

Designed for full service members with moderate monthly transactions.


25 free transactions (Interac e-Transfers® included)
Includes a line of credit option, on approval


$10 monthly fee


PRODUCT & SERVICES BROCHURE

Select Image

Choice - Peak

Designed for members who make lots of transactions.


Unlimited free transactions (Interac e-Transfers included)
Includes a line of credit option, on approval


$20 monthly fee
(waived with min. monthly balance of $5,000+)


PRODUCT & SERVICES BROCHURE

Select Image

Choice - Heritage

Designed to give members aged 60+ extra banking benefits.

25 free transactions (Interac e-Transfers included)
50 basic cheques per year
Includes a line of credit option, on approval


No monthly fee


PRODUCT & SERVICES BROCHURE

Select Image

Enrich Savings

Designed for members who want a flexible, tiered high-interest savings account.

2 free transactions included


No monthly fee


PRODUCT & SERVICES BROCHURE

Select Image

US Dollar Account

For large sum purchases or investments without the concern of carrying cash.

N/A


$2 monthly fee
(waived with min. monthly balance of $500+)


PRODUCT & SERVICES BROCHURE

Select Image

Inspire Account

Designed to help introduce members aged 0-18 to the world of finance.

Unlimited free transactions (Interac e-Transfers® included)


No monthly fee


PRODUCT & SERVICES BROCHURE

Select Image

Aspire Account

Designed to help members aged 19-25 put their best foot forward financially.

50 free transactions (Interac e-Transfers included)


$2.50 monthly fee


PRODUCT & SERVICES BROCHURE

Select Image
 

Have questions or need help choosing the right bank account for you?

Select Image
 

Additional banking services we can help you with

USD Foreign Exchange

Pick up US currency at any of our branches.

Select Image

USD Drafts

For large sum purchases or investments without the concern of carrying cash.

Select Image

Safety Deposit Boxes

Store your valuables securely. We have various sizes for annual rental.

Select Image

Night Deposits

Make deposits after hours at any of our branches. Bags can be purchased in-branch. 

Select Image
 
Select Image
 

Bank whenever and wherever you want

Select Icon


On your mobile device

Select Icon


Using your computer

Select Icon


Over the phone

Select Icon


In person

 

Lost or stolen debit card?

Let us know as soon as possible so we can ensure your accounts are protected. We will respond during regular business hours between Monday and Friday, except holiday long weekends.


Toll-free
: 1.877.352.7207


Nelson
: 250.352.7207


East Shore
: 250.227.9221


Rossland
: 250.362.7393

 
 

Go green by eliminating your paper statement

Our free, secure e-statement service helps minimize the energy and waste associated with mailing your paper statement each month.

If you’re currently a MemberDirect® online banking user, you already have access to a secure and environmentally friendly version of your statement. Just click on the “View e-Statements” menu button under “My Accounts” on the left of the web page.

Please Note: Members will continue to receive their mailed paper statements unless they select their paper preference online.

To discontinue mailed paper statements

  1. Log in to online banking
  2. Click on “My Accounts”
  3. Click on “Statement Preferences”
  4. Confirm member number
  5. Select the preferred method of receiving your statement
  6. Enter email (This is only for confirmation of registration. Your statement will not be emailed to you and you will not receive a notification that e-Statements are available).


To access your e-statement

  1. Log in to online banking
  2. Click on “My Accounts”
  3. Click on “View e-Statement”
  4. Select “Click here to download your statement”
  5. Select the account, year and statement date you wish to view.

For those members not currently signed up for MemberDirect online banking and interested in e-statements, please stop by your community branch to get signed up, call 1.877.352.7207 or contact us for more info.

Have questions about e-statements?

SEE OUR E-STATEMENT FAQ

Please note:

Under your original agreement with us, e-statements will be considered correct if no exceptions are reported in writing within 30 days of the end of the month in which the error occurred. This means that, even when you switch to e-statements, you still need to review it monthly and notify us of any errors or omissions immediately.

 
 
Select Image

Find the right credit card to fit your life

Be it building credit or racking up travel rewards, we’re proud to offer a suite of credit cards designed to support your goals.

Select Image

Transfer money anywhere with ease

From wire transfers to Interac e-Transfer, we have a range of ways to send money where you want it – in Canada and abroad.