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All our branches are wheelchair accessible.
Please note: All Nelson & District Credit Union branches are closed on all Statutory Holidays.

NDCU Administrative Office

Phone | 250.352.7207
Toll Free | 1.877.352.7207
Fax | 250.352.9663

PO Box 350 | 501 Vernon St
Nelson, BC  V1L 5R2

Branch hours

Mon - Fri: 10 a.m. to 4 p.m.

Employees are available until 5 p.m. for remote support.

Administration is closed on statuatory holidays.
 

East Shore Community Branch

Phone | 250.227.9221
Fax | 250.352.9663

PO Box 98 | 16030 Hwy 3A
Crawford Bay, BC V0B 1E0

Transit information

Institution Number – 809
Transit Number – 22020

Branch hours

*Branch closed for employee lunch between 1 p.m. to 2 p.m.

Mon - Fri: 10 a.m. to 4 p.m.
Employees are available until 4:30 p.m. for remote support.

Branch is closed on statuatory holidays.

Nelson Community Branch

Phone | 250.352.7207
Toll Free | 1.877.352.7207
Fax | 250.352.9663

501 Vernon St
Nelson, BC  V1L 4E9

Transit information

Institution Number – 809
Transit Number – 22010

Branch hours

Mon - Fri: 10 a.m. to 4 p.m.
Employees are available until 5 p.m. for remote support.

Branch is closed on statuatory holidays.

 

Rossland Community Branch

Phone | 250.362.7393
Fax | 250.352.9663

PO Box 489 | 2071 Columbia Ave
Rossland, BC V0G 1Y0

Transit information

Institution Number – 809
Transit Number – 22030

Branch hours

Mon - Fri: 10 a.m. to 4 p.m.
Employees are available until 5 p.m. for remote support.

Branch is closed on statuatory holidays.

 
 

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General inquiries

Have a comment or question about our site, products or services? We'd love to hear from you and will get back to you within 2 business days.

For secure inquiries, please login to Online Banking, select Account Services and find Contact Us at the bottom of the options.

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Listening Locally gives you the opportunity to communicate directly with your board of directors about things NDCU does well, things we can improve on and any concerns you have. We’re interested in hearing your thoughts and will get to you within 10 business days.
 
LET US KNOW YOUR THOUGHTS
 

Lost or stolen debit card

Get in touch with our branch teams. We are here to help during regular business hours.

Toll free | 1.877.352.7207
Nelson | 250.352.7207
East Shore | 250.227.9221
Rossland | 250.362.7393

Lost or stolen credit card

Contact Collabria cardholder support immediately. Their friendly team are on hand to help 24/7. 

Canada & US 

1.855.341.4643

 

International Collect 
1.647.252.9554

Visit MyCardInfo to set unique fraud alert preferences

 

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