Deposit Anywhere™ FAQs

What is Deposit Anywhere?
Deposit Anywhere is a new feature on our mobile app that allows you to deposit Canadian cheques by taking a photo of them and submitting them to our financial institution, anywhere, anytime.

How do I get Deposit Anywhere?
Deposit Anywhere is available within the NDCU Mobile App.

How do I use Deposit Anywhere?
Depositing a Canadian cheque with Deposit Anywhere is easy. Open up our mobile banking app, tap the “deposit” button, select the account you’d like the funds deposited to, enter the amount, take a photo of the front and back of the cheque, confirm the details and tap “submit”. The funds will then be deposited securely into your account.

Are there any fees for using Deposit Anywhere?
No. There are no fees to use this service.

What types of cheques can I draw on?
You can only deposit checks payable in Canadian dollars and drawn at any Canadian financial institution. They must be payable to, and endorsed by, the account holder.

How will I know if there is an issue with my deposit after I submit the cheque?
In the rare circumstance that there is an issue with the deposit after you receive confirmation during the deposit, you will be contacted by us.

Will the deposit show immediately on the member’s account?
Yes, the account balance will reflect each successful deposit immediately.

Do I have to mail in the cheques afterwards?
No. Once you have submitted the cheques using Deposit Anywhere, you do not need to send the cheques to the branch. What should I do with my paper cheques afterwards?
The cheques should be destroyed after 90 days.

Can I use the funds straight away?
Yes, once your balance is updated to reflect your deposit the funds are available.

Is depositing cheques with a mobile device safe?
Yes. As a feature of our mobile banking app, Deposit Anywhere meets the same high standards as our mobile and online banking services.   

 *You may incur service charges for various online services depending on the type of account you have. In addition, your mobile carrier may charge you for using your mobile device to access the services provided by NDCU’s mobile app.

iPhone, iPod Touch, and iPad are trademarks of Apple Inc. registered in the United States and other countries. Apple Inc. is not a sponsor or participant of Mobile Banking for Nelson & District Credit Union.

Android is a trademark of Google Inc. TM Google Play is a trademark of Google Inc. Used under license. Google Inc. is not a sponsor or participant of Mobile Banking for Nelson & District Credit Union.