Contact Us

We offer a number of ways for you to access the services of your Credit Union, 24 hours a day, seven days a week. If you have questions about the site, our products and services, concern or comments in general, please fill out the Contact Us form or call one of our community branches.

However, if your comment is more sensitive in nature and you would like the opportunity to communicate directly with your board of directors by composing thoughts, acknowledgements, concerns or opinions about your Credit Union, please fill out our secure Listening Locally form.

Best of all, we love to speak with you in person at any of the locations below. All of our branches are wheelchair accessible.

DUE TO RECENT CHANGES TO THE P.H.O. MASKS ARE MANDATORY IN ALL BRANCHES.

DO NOT ENTER IF YOU HAVE BEEN OUTSIDE CANADA, FEELING UNWELL OR HAVE BEEN EXPOSED TO AN INDIVIDUAL EXPERIENCING COVID-19 OR FLU-LIKE SYMPTOMS.

PLEASE PRACTICE SOCIAL DISTANCING PROTOCOLS AT ALL TIME IF YOU ENTER ANY BRANCH OF NDCU.

Contact details below.


NDCU Administration Office

T 250.352.7207 | TF 1.877.352.7207 | F 250.352.9663| E Contact Us
PO Box 350 | 501 Vernon St
Nelson, BC  V1L 5R2

Email us

BRANCH HOURS

Monday to Friday: 10 a.m. to 4 p.m.

EMPLOYEES ARE AVAILABLE UNTIL 5:00 FOR REMOTE SUPPORT.


Nelson Community Branch

T 250.352.7207 | TF 1.877.352.7207 | F 250.352.9663| E Contact Us
501 Vernon St
Nelson, BC  V1L 4E9
Institution Number 809
Transit Number 22010

Email us

BRANCH HOURS

Monday to Friday: 10 a.m. to 4 p.m.

EMPLOYEES ARE AVAILABLE UNTIL 5:00 FOR REMOTE SUPPORT.



East Shore Community Branch

T 250.227.9221 | F 250.352.9663 | E Contact Us
PO Box 98 | 16030 Hwy 3A
Crawford Bay, BC  V0B 1E0
Institution Number 809
Transit Number 22020

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BRANCH HOURS*
*Branch closed for lunch between 1 p.m. to 2 p.m.

Tuesday, Wednesday & Thursday: In-branch service 10 a.m. to 4 p.m.
Monday & Friday: 10 a.m. to 4:30 p.m. (NO ACCESS TO BRANCH. SUPPORT IS ONLY AVAILABLE THROUGH DOOR)

EMPLOYEES ARE AVAILABLE UNTIL 4:30 FOR REMOTE SUPPORT.


 

Rossland Community Branch

T 250.362.7393 | F 250.352.9663 | E Contact Us
PO Box 489 | 2071 Columbia Ave
Rossland, BC  V0G 1Y0
Institution Number 809
Transit Number 22030

BRANCH ACCESS HOURS

Monday to Friday: 10 a.m. to 4 p.m.

EMPLOYEES ARE AVAILABLE UNTIL 5:00 FOR REMOTE SUPPORT.