Contact Us

We offer a number of ways for you to access the services of your Credit Union, 24 hours a day, seven days a week. If you have questions about the site, our products and services, concern or comments in general, please fill out the Contact Us form or call one of our community branches.

However, if your comment is more sensitive in nature and you would like the opportunity to communicate directly with your board of directors by composing thoughts, acknowledgements, concerns or opinions about your Credit Union, please fill out our secure Listening Locally form.

Best of all, we love to speak with you in person at any of the locations below. All of our branches are wheelchair accessible.

If you are wishing to speak to a member of our team our hours of operation are Monday to Friday 10:00 to 5:00 in Nelson and Rossland, and Tuesday to Saturday on the East Shore (please note: Satuday hours are compressed, 9:00 to 12:30). 

Contact details below.

NDCU Administration Office

T 250.352.7207 | TF 1.877.352.7207 | F 250.352.9663| E Contact Us
PO Box 350 | 501 Vernon St
Nelson, BC  V1L 5R2
Institution Number 809
Transit Number 22010

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REVISED HOURS
Monday to Friday: 10 a.m. to 2 p.m.

DO NOT ENTER IF YOU HAVE BEEN OUTSIDE CANADA, FEELING UNWELL OR HAVE BEEN EXPOSED TO AN INDIVIDUAL EXPERIENCING COVID-19 SYMPTOMS.

PLEASE PRACTICE SOCIAL DISTANCING PROTOCOLS AT ALL TIME IF YOU ENTER ANY BRANCH OF NDCU.

Nelson Community Branch

T 250.352.7207 | TF 1.877.352.7207 | F 250.352.9663| E Contact Us
501 Vernon St
Nelson, BC  V1L 4E9
Transit Number 22010

Email us

REVISED HOURS
Monday to Friday: 10 a.m. to 2 p.m.

DO NOT ENTER IF YOU HAVE BEEN OUTSIDE CANADA, FEELING UNWELL OR HAVE BEEN EXPOSED TO AN INDIVIDUAL EXPERIENCING COVID-19 SYMPTOMS.

PLEASE PRACTICE SOCIAL DISTANCING PROTOCOLS AT ALL TIME IF YOU ENTER ANY BRANCH OF NDCU.

East Shore Community Branch

T 250.227.9221 | F 250.352.9663 | E Contact Us
PO Box 98 | 16030 Hwy 3A
Crawford Bay, BC  V0B 1E0
Transit Number 22020

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BRANCH CURRENTLY CLOSED TO IN-BRANCH TRAFFIC
Tuesday to Friday 10 a.m. to 2:00 p.m.

Saturday 9 a.m. to 12:30 p.m.

DO NOT ENTER IF YOU HAVE BEEN OUTSIDE CANADA, FEELING UNWELL OR HAVE BEEN EXPOSED TO AN INDIVIDUAL EXPERIENCING COVID-19 SYMPTOMS.

PLEASE PRACTICE SOCIAL DISTANCING PROTOCOLS AT ALL TIME IF YOU ENTER ANY BRANCH OF NDCU.

Rossland Community Branch

T 250.362.7393 | F 250.352.9663 | E Contact Us
PO Box 489 | 2071 Columbia Ave
Rossland, BC  V0G 1Y0
Transit Number 22030

REVISED HOURS
Monday to Friday: 10 a.m. to 2 p.m.

DO NOT ENTER IF YOU HAVE BEEN OUTSIDE CANADA, FEELING UNWELL OR HAVE BEEN EXPOSED TO AN INDIVIDUAL EXPERIENCING COVID-19 SYMPTOMS.

PLEASE PRACTICE SOCIAL DISTANCING PROTOCOLS AT ALL TIME IF YOU ENTER ANY BRANCH OF NDCU.