News & Updates

April 1, 2020 – Government Resources for Members
In recognition of the pace of changes to provincial and federal programs we have provided direct links to their websites to assist members:
     Canadian Revenue Agency
     Province of British Columbia

March 31, 2020 – Reduced Hours of Operation for All NDCU Branches
The health and safety of our members, employees and communities are of utmost importance to us and are a key factor behind our decision-making as we proactively take precautions against the spread of COVID-19. As a result, we are limiting hours for walk-in traffic to 10:00 am to 2:00 pm*; but have employees responding to remote enquiries by phone, email or website between 9:00 am to 3:30 pm. See below and be aware that access can change at a moments notice and may not be immediately reflected as below.
     Nelson Branch
          - Monday to Friday (walk-in 10 to 2; remote enquiries 9 to 3:30)
     East Shore Branch*
          - Tuesday to Friday (closed to walk-in but with some branch support 10 to 2; remote enquiries 9 to 3:30)
          - Saturday (closed to walk-in but with some branch support 10 to 2; remote enquiries 9 to 1:30)
     Rossland Branch
          - Monday to Friday (walk-in 10 to 2; remote enquiries 9 to 3:30)
               - closed to walk-in Thursday, April 2 and Friday, April 3.

March 24, 2020 - COVID Related Scams
As COVID-19 continues to spread globally, watch out for associated scams. The purpose of this bulletin is to advise credit unions of the COVID-19 related frauds that have emerged and affected Canadians.

March 23, 2020 - COVID-19 Member Communication
As the COVID-19 situation continues to evolve, we have made the decision to reduce the hours we are open to walk-in traffic. We are taking this step to ensure the health and safety of our employees and members. Temporary branch hours, 10:00 am to 2:00 pm will start in Nelson & Rossland on Tuesday, March 24.  Please Click HERE for more.

March 23, 2020 – Member Financial Relief
As a member-owned credit union, local decision-making and thriving communities are the cornerstone of who we are. The health and safety of our members, employees and communities are of utmost importance to us and are a key factor behind our decision-making as we proactively take precautions against the spread of COVID-19. Click for more.

For more information on deferrals and payment options to consider please review. CLICK HERE FOR DEFERRAL INFO.

March 16, 2020 - COVID-19 Member Communication
On behalf of myself and the Board of Directors, we want to assure you that the health and safety of our members and employees is a top priority so that we can continue to serve you. Please Click HERE for more.